Checklists help us move quickly, be more efficient, and save time. This in turn allows us to focus on more creative activities. It helps us be more specific, and be more confident when delegating tasks. Checklist allows to ensure not to… Continue Reading
Provide training Training delights customers and not only will you continue to get revenue from a satisfied customer, but there’s every chance that customer will actively push other prospects your way. Providing training can help delight customers and drive additional customers to… Continue Reading
There are many elements that can make or break your retail store, including interior design. Good interior design can increase sales while bad interior design can put you out of business in no time. You can have the best product… Continue Reading
A business process is a collection of linked tasks that find their end in the delivery of a service or product to a client. A business process has also been defined as a set of activities and tasks that, once completed,… Continue Reading
Know the cost of material. Don’t just be familiar with your numbers—know them. Knowing them means that you know the cost of each of your raw materials, labor, rent or lease costs, and everything else. Do you know what each… Continue Reading
You are training the wrong people. Too often one employee screws up and the solution is to train everyone rather than deal with the miscreant. If-he-needs-it, they-probably-all-need-it thinking leads to training lots of employees who already know what to do… Continue Reading
ISO certification had “clear benefits” in terms of operations, customer satisfaction and employee engagement. Promotes best practices—ISO and other standards give you access to internationally recognized best practices across your business. Standards exist for everything from quality management to environmental… Continue Reading
Start with strategy You should always start with strategy. Without a firm stake in the ground around what your business is seeking to achieve, it’s incredibly easy to end up with a dauntingly long list of possible indicators that you… Continue Reading
Standard Operating Procedures (SOPs) are the documented processes that a company has in place to ensure that services and products are delivered consistently every time. SOPs can also be an effective way to communicate changes in the way your business operates… Continue Reading
Records Management System has several benefits such as improving efficiency, better traceability, and ensuring regulatory compliance. Enabling complete management of records from creation to declaration to disposition. Minimizing manual work so employees can spend more time on useful business activities.… Continue Reading