The risk management process methodically identifying the risks surrounding your business activities assessing the likelihood of an event occurring. Understanding how to respond to these events. Putting systems in place to deal with the consequences. Assess and manage risk Decide what… Continue Reading
1. Start with strategy You should always start with strategy. Without a firm stake in the ground around what your business is seeking to achieve, it’s incredibly easy to end up with a dauntingly long list of possible indicators that… Continue Reading
Email them: You shouldn’t leave it until it is too late before you chase up a client about paying you. Try doing it right from the beginning. Set up a messaging schedule for when you’ll contact them. An example of… Continue Reading
Standard Operating Procedures (SOPs) are the documented processes that a company has in place to ensure that services and products are delivered consistently every time. SOPs can also be an effective way to communicate changes in the way your business operates… Continue Reading
Records Management System has several benefits such as improving efficiency, better traceability, and ensuring regulatory compliance. Enabling complete management of records from creation to declaration to disposition. Minimizing manual work so employees can spend more time on useful business activities.… Continue Reading
Communication skills. Being polite, well-spoken, calm, and presentable is all part of being professional at work 2. Honesty. Telling the truth about tricky subjects, such as workload, work/life balance, difficult customers or colleagues, and ineffective procedures makes for a good… Continue Reading
Documentation is essential to Quality and Process Control. There needs to be some level of cohesion so that you don’t look sloppy or uninformed. Documentation encourages knowledge sharing, which empowers your team to understand how processes work and what finished projects… Continue Reading
Give your work your full attention at the best times. If you give someone or something your attention, you look at it, listen to it, or think about it carefully. Don’t Multi-task – Doing multiple things at once doesn’t work. You… Continue Reading
Checklists help us move quickly, be more efficient, and save time. This in turn allows us to focus on more creative activities. It helps us be more specific, and be more confident when delegating tasks. Checklist allows to ensure not to… Continue Reading
Provide training Training delights customers and not only will you continue to get revenue from a satisfied customer, but there’s every chance that customer will actively push other prospects your way. Providing training can help delight customers and drive additional customers to… Continue Reading